hmv Mobile Phone Trade In Privacy Policy

We are committed to safeguarding the privacy of our users while providing a personalised and valuable service. This Privacy Policy Statement explains our data processing practices. If you have any requests concerning your personal information, or any queries with regard to these practices, please contact our Privacy Officer by email at This e-mail address is being protected from spambots. You need JavaScript enabled to view it

Information collected
hmv and zonzoo collects personal information. We collect this information from you through the use of enquiry forms and every time you email us your details. All personal details will be treated as strictly confidential, stored in a secure fashion and used solely for purposes related to the use of products and services of hmv and zonzoo.

The information obtained in this way, which includes demographical, geographical and user type data is only used to substantiate recycling trends and to provide the user with the promotional incentive offered.

Use of personal information

We process personal information collected through questionnaires for the purpose of:

• Providing a recycling service
• Conducting market research and recycling surveys across Europe. If you wish to receive information about our products or services, please email at This e-mail address is being protected from spambots. You need JavaScript enabled to view it

We also use information in aggregate form (so that no individual user is identified):

• to build up recycling trends across our operating countries
• to aid strategic development of sustainable business development in our countries of operation
• to audit usage of the site Internet-based transfers

Given that some of the initiatives that we promote and a number of alliances incorporate promotions, your account details may be sent back to the network provider, manufacturers and retailer for the purpose of allowing the incentive to be passed on to you. This will be done in strict accordance with International data base transfer laws governing this process.

We may use information that you provide or that is obtained by us:

• To register you with our website and to administer our services.
• To keep you informed of the latest zonzoo Ltd products and services (including new environmental products, special offers, discounts, vouchers etc) by any of the following methods:
  - Email
  - Telephone
  - SMS and MMS text message
  - Post
  

If you do not wish to receive information of such products and services, please tick the opt-out box provided when registering. You can change this option at any time.

Disclosure of your information
We may give information about you to employees and agents of hmv and zonzoo to administer any accounts, products and services provided to you by hmv and zonzoo now, or in the future, who may use it for purposes related to the use of this website.